Return Policy

Bottles can be returned unopened within 45 days from the date of purchase for a refund minus shipping.

Procedure :

• Send us an email letting us know of your decision with your name and invoice number;
• Thereafter, we will provide you with a return address where you should send the package;
• The package must be delivered prepaid (at your expense) directly to the address provided;
• Send unopened bottles only (no refunds for already opened bottles);

Refunds

A refund is given only when the pacakge is received at destination.  It may take a few days before the refund is processed after the parcel is recevied.

All refunds will be credited the same way as your original payment method.

How refunds are calculated regarding the Buy 2 Get 1 Free promotion : 

• If the customer returns 3 unopened bottles : the customer is refunded the cost of the 3 bottles minus shipping.
• If the customer returns 2 unopened bottles : the customer is refunded 75% of the 3 bottles minus shipping (the refund may vary depending on which bottles of the order will be received, as for example, the free bottle may be less expansive than the other 2 bottles..
• If the customer returns only 1 unopened bottle :  the customer is refunded 50% for the cost of that bottle, unless the product is rarely sold, then no refund (the customer will be informed of this before shipping).